Great stay at the Leonardo"
We enjoyed our two night stay at the Leonardo. Very good location. Hotel very clean. Reasonable value for money. Would definitely stay here again.
90
08/12/2024
Top"
*****
100
08/05/2024
Festival in Dortmund"
All was great !!!
100
08/04/2024
Loved it"
A fantastic hotel offering exceptional value for money. I had a comfortable night's sleep and everything was excellent. I particularly enjoyed the complimentary coffee in the lobby, which was delicious. Thank you!
100
05/06/2024
nice and professional, good breakfast. Except the two single beds instead of one big one."
Was a nice stay for a business trip. Team was professional, room was clean, bar staff was very nice. Only thing: Why are there 2 single bed in a single room. I am used to see a queen size bed at least for that price.
But all in one a good trip.
90
04/30/2024
Feedback"
Excellent service . Stylish room , very clean ! All was perfect !
100
03/29/2024
The hotel staying was great and very pleasant."
Cozy atmosphere, clean rooms, polite personal.
100
03/25/2024
Very comfortable Hotel"
I satyed hotel twice, first time 4 nights and second time 2. Everything is in high level. Personal, comfort, breakfast, as well price is good. If you compare the levels of the hotels with this price, leonardo Hotel is far away forward in its level
100
02/15/2024
Welcome Pack For First Day"
Maybe a welcome kit; some chocolate, a mini beer/wine could make a huge difference. But I still like Leonardo Hotel Dortmund. Many thanks for all.
80
12/11/2023
Excellent service and beautifull hotel"
When we walked in they helped us out immediately, they were all very kind. The room was already available and very clean. The food from both dinner and breakfast was amazing quality and good service.
100
11/20/2023
very friendly"
Mrs Koesedag was very friendly and helpful and was able to help me immediately when it came to the parking service and issuing the invoice. Thank You.
80
10/19/2023
Central Reservation Agent"
Top!
90
10/11/2023
Front desk"
Overall I had a pleasant experience lodging at Leonardo hotel. Staff were very respectful and ready to help. Room very tidy. General experience was fantastic.
100
10/08/2023
I could have given 10 over 10 review, but the issue was with the house keeping."
I could have given 10 over 10 review, but the issue was with the house keeping. there was no coffee, sugar and bathing gel. on the day I was due to check out on Sunday 30th July 2023, the house keeper was knocking at 10am requesting me to leave, when the check out time was 12 noon.
The house keeper was not good, so unprofessional and unkind and very unhelpful.
I had a bad experience with the House keeper
90
07/31/2023
Great hotel but small areas to improve"
Generally the hotel was really great, good decor and clean.
The only issues I had were, while I was taking a shower I realised my shower gel dispenser had not been refilled. So it was quite frustrating to have to get out mid-shower to switch with the hand-wash dispenser, to finish my shower. This housekeeping item was quite poor, as this should be checked as a daily item to refill, especially between guests.
I also had an issue with the shower cell leaking water into the toilet area and had to get a room change to amend it. Staff handled this situation decently.
80
06/08/2023
Very good hotel"
Great choice if you need a hotel in Dortmund.
90
05/26/2023
Good trip"
Hotel was very centrally located. Rooms were clean. Breakfast was pleasant. Would stay here again
Staff always on hand
80
02/19/2023
Michael"
Recommend
90
01/02/2023
Mr."
Our stay was super good, my entire family loved to stay in the hotel, I fully recommend anybody to go and have the same if not better experience......
100
12/30/2022
Made to feel welcome from the minute we checked in"
Nothing is too much trouble, no question treated with disdain, no
request too much - the staff here are incredible.
Add to this a contemporary but elegant hotel and fittings, comfortable rooms and beds, amazing en-suite and close proximity to where we wanted to visit and I just could not fault it. It was unfortunate that my wife developed tooth ache which prevented us from using the breakfast/restaurant facilities - but, another time.
I do wish I had thought to note the names of the evening staff that were exceptionally helpful, but one was a trainee - they clearly train them very well.
A most enjoyable stay - thank you Leonardo Hotel
100
11/28/2022